Privacy & Policy

Privacy Policy

Last Updated: March 31, 2014 DFASS Retail Travel Services, Inc. (“DFASS”)

Thank you for visiting Duty Free Collection website (the “Website”). Please read this policy carefully before using this Website. This Privacy Policy addresses the use of information provided by or obtained from you in using the Website. By using this site and/or providing us with any personal information, you agree to the Conditions of Use found at the bottom or the home page and also agree to the terms of this Privacy Policy. IF YOU DO NOT AGREE TO ANY PART OF THESE TERMS, DO NOT USE THIS WEBSITE. DFASS reserves the right to change this privacy policy at any time and for any reason.  Since this privacy policy may change for time to time, please check back periodically.



Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.



What our Privacy Policy Covers 

This Privacy Policy covers any personal information that we obtain from you when you use services on our site. This policy does not cover the practices of third party companies or companies that we do not own or control, or the actions of people that we do not employ or manage. 



What Personal Information is collected

Depending on how you use this Web Site, we may ask you to share personal information with us. Whether you choose to give us this information is completely up to you, but take note that if you withhold information, you may not be able to use some of our services.  For example, in order to purchase merchandise from this Website you will need to provide certain personal information, such as credit card information. 



When Personal Information is collected

We will ask you for information, including some personal information, if you use any of the several services on the Website.



Making a purchase

When you buy something on the Website, you need to supply an email address, billing address, phone number, shipping address, and credit card information. You may be asked to supply additional information as well.



How We Protect Your Information

We maintain reasonable physical, electronic and procedural safeguards to protect your personal information. For example:

 
We use industry-standard Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of online transactions made on our site. SSL authentication and encryption of the information that you send to us over the Internet help protect your online transaction information from third party interception.



We never display your full credit card number once it has been entered. We will only reveal the last four digits of your credit card for verification purposes.  

We urge you to take measures to protect your own privacy. We recommend, for example, that you do not share your password or number with anyone or share your password in an unsolicited phone call or e-mail. You agree that DFASS is not responsible for the results of any failure on your part to take reasonable measures to protect your own personal information and privacy.


Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.



How We Use Your Personal Information

We collect personal information in part to make our services more rewarding for you to use. We may use your information to process your transactions and for customer service. We may use this information for internal purposes, such as studying our customers' preferences and to monitor use of the Website. We may also use your information to contact you for account and promotional purposes.



How to Avoid Receiving Newsletters and Other Website Materials

If you consent at the time of purchase, we may use e-mail addresses you provide to send out newsletters and other announcements with information about third parties new products and gifts and special features. Our emails provide instructions on how to remove yourself from the mailing list.



Who Views Your Personal Information

 

We may employ other companies and individuals (“Contractors’) to perform functions on our behalf such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, updating and maintaining our Web Site and servers, and providing customer service. These companies and individuals have access to personal information to the extent needed to perform their functions, but may not disclose your personally identifiable information for other purposes.

Some personal information is stored on servers owned by us, or our affiliates, and only our authorized personnel and our Contractors have the right to access this information.

We currently share aggregate information about our customers with advertisers and marketing partners. This information does not identify individual users.

Personal information may be disclosed if required by law.

We do not currently sell or license personal information. Before selling or licensing your personal information, we will post a notice in this Privacy Policy and on our home page.

At this time, we share personal information with our affiliates.



Use of Clickstream Data

We have included clickstream data on some of our web pages. We use clickstream data to transfer data (such as purchase and site usage history). We may provide this data to companies that assist us in data research and analysis. The analysis and research helps us to determine customer preferences and improve Website offerings. We may also rely upon third parties to assist with the use and implementation of the clickstream data.



Minors

DFASS does not authorize minors to use the Website and is not aware of any usage of the Website by minors.  Furthermore, we rely on the data provided to us by users to be accurate.    The Website cannot distinguish the age of persons who access and use its pages. If a minor (according to applicable laws) has provided the Website with customer data without parental or guardian consent, the parent or guardian should contact the Website or customerservice@dutyfreecollection.com to remove the relevant customer data and unsubscribe them.



Cookies on the Website

 

We collect some anonymous information about how you use the Website by setting and accessing cookies on your computer and other technologies not involving the use of cookies. These cookies track information such as how often you visit our Website, what pages you view, and where you go after you leave the site. Cookies help us to “remember” information about your preferences. Cookies track your computer, not you. They are not connected to any personal information about you. You may choose to block “cookies” by consulting the “help” section of your internet browser. Without cookies, however, you may experience problems with placing orders or making full use of our services.



If you have questions or concerns, or seek to update or review your personal information, contact us at customerservice@dutyfreecollection.com.